How Do I Find My Ideal Virtual Assistant Client

You need to assess whether or not a new client is appropriate for your virtual assistant before you agree to work with them. An initial assessment will let you know if this potential client has unrealistic expectation of you or your services and also reveal if you have the necessary skills to provide quality services for their needs. It’s always better to refer a client to another VA rather than give them poor services.

It’s a good idea to conduct a brief interview before you begin working with a new client. Most virtual assistants offer a free consultation for the purpose of learning as much as possible about the potential client and their business.

A similar way to interviewing potential employers before accepting a job, you want to interview potential clients before accepting them as new virtual assistant clients. The interview process allows you to determine what services they need and what services they would like to outsource.

Be sure to take the lead while conducting an initial client assessment. Not only will you impress the client with your “take charge” approach, but your client may need help with this process. He or she may not even know what questions to ask you or what you can really do for them.

It also helps when you lead the conversation because many people can be quite talkative and you want to be sure you gather all of the pertinent information before time runs out. It can be surprising how quickly 30 minutes can fly by!

The client consultation process is not something you will want to just do without some planning in advance, particularly when you are just starting your virtual assistant business.

It’s best to have your questions planned and written down in advance. Keep a little script by the phone to help guide you through the interview process but be sure to be flexible because every consultation with be different.

Before you begin conducting initial client consultation, be clear about your business goals and have an idea in your mind of what your ideal client is. Every potential client will not be a good fit for you and you will not be the best virtual assistant for every client.

It can be very helpful to have a form on your website where potential clients can fill in their business information and website address for you to research before your first conversation.

Here is some information you should collect:

-Business and Contact person’s name -Phone # -Email address -Website address -Brief description of their business or service

Be sure to study their website before your consultation and have a good understanding of their business. This helps save you valuable time during your phone interview and also presents an image of you as a well-prepared professional who knows how to conduct business.

Take a look at their website before your consultation so that you have a pretty good understanding of their business beforehand. This will help save time during the phone call and will present you as a well-prepared professional who knows how to conduct business.